Yesterday, not only did I learn that a family member has a freaking VOIP phone... in a fairly remote area... you know... where power outages are not exactly rare but...

Ok, so apparently they've had an internet outage for 10 days and all they get is the runaround from the provider.

10 DAYS!!! 😱

So I decide to use my google foo™ and see what I can find. I start with the provider's "Check for Outages" page.

I enter their address...

#infosec

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